Welcome to Ferguson Buick GMC

The service dept. at Joe Ferguson Buick identified items that did not need to be fixed at an estimated cost of over $3000. I received a second opinion today and the $3000 repair quoted by Joe Ferguson required only a $500 fix from a local garage. I guess making money is more important for Joe Ferguson Buick than the customer. I was disgusted for the second time. I was also disgusted when the price went up on an axle repair by over $100 once I had approved it. Did they think I would not notice? I called Daniel to complain and he reversed $70 of the extra charge. I then cancelled the repair. I will never trust Joe Ferguson with my vehicle ever again. Increasing the price of a repair I approved is unethical as well as telling me I needed 3 parts replaced around my engine at a massive cost when only one seal needed replacement. I plan to warn others about what I experienced.

I was taken care of in a timely manner. They keep me informed on progress.

Good Easy to schedule service. A little slow but nice friendly staff. Nice service. Excellent

They were friendly and I was in and out within the time I was told

Friendly and professional service. The waiting area is really sad though. Snacks consisted of two bags of old chips

It's always been great It's always been great I love taking my truck into you guys

Expensive but worth it for the great service. Why do you need seven more words

Troy was amazing. Did everything he could to do us right. Literally saved my road trip over the Rockies and made sure my kids and I were taken care of on the way. Can’t say enough posited things about him and all the people that helped us at Ferguson.

Daniel took care of my service and made sure I was in and out in a timely manner

Ferguson provides good service. Kept me updated. On progress of the repair and handled the warranty.

Ferguson has a great staff. They are very friendly and helpful. The service department got my car in for an oil change and out in 30 minutes! Pretty fast for a dealership. They have a great team.

They worked hard to gain my trust. Jason was very helpful and I trusted him with how he handled the sale of my truck.

Always thoughtful. Courteous and helpful. Includes vehicle knowledge of vehicle limits and design constraints/limits.

2 day job took 5 days due to parts. 2nd delayed repair in the last month or so. No status updates unless I called at the end of the day.

Outstanding customer service! Fast to get appointment without a long wait! Customer Service showed each defect!