Customer Testimonials
I am very happy with the service I received. The service team was very helpful.
New to the GMC Gang and Joe Ferguson Buick GMC helped me fix so many issues the shiesty dealer failed to mention when I purchased my Acadia in Englewood Co. I will FOREVER take my vehicle to them for repairs I can’t thank them enough!!!
Damage my driver's side door with the post to the lift. Chipped paint in multiple stop and left blue paint behind. They did a in house touch up but very poorly and chips are still very noticeable. It's a shame, as truck would need to whole side of truck repainted as the chips went down to the bare metal. Which would cost me a ton of money on a truck that cost 100k. Very disheartening and since have been changing my own oil and fuel filter because I cant trust the guys in the back with my truck ... Read More DealerRater - Jun 22, 2025
Outstanding service department. Always provide professional and timely feedback on vehicle during service visit. Staff is very friendly and helpful. Always have all our service work done at this dealership.
The dealership has great service Great customer service nice and clean very professional informative and courteous
The service department is top notch. They are very friendly and do a great job.
I’ve had multiple cars serviced there and the people are great to work with.
Nice to work with . Very pleasant people. It was just a recall. They did it quick.
Exceptional service each and every time I've taken my vehicle in for services. Daniel always takes great care of me and my Buick. I highly recommend Ferguson Buick GMC!
Very courteous and professional. Excellent experience. I would highly recommend them. Plus the wait wasn't bad at all.
All went well. Service work scheduled was completed on time. I was appraised of all work done. No surprises.
Great visit!!! The receptionist to the service department everyone was so caring and helpful. Reverent work on my vehicle!!! Thank you!
Great service, staff is excellent and was in and out of there. Thank you and look forward to returning
Professional and friendly. Service advisors are easy to work with. I highly recommend their service department.
Worst GM Dealership experience in 30 years - Stay far away from this dealership - They lack integrity, ethics and are very dishonest - Cars.com should drop them from their site immediately.
Sales manager told me that I had 24 hours to come from Arizona ( where I live) to the dealership and sign in person for the vehicle. They would not over night any paper work to me to sign and send back over night. Why advertise on the internet, if you are not going to sell out of state.
We recently had the pleasure of buying a new 2019 GMC Acadia Denali from Ferguson Buick GMC. What is that you say? You hate the car shopping process from end to end? Can’t possibly be a pleasure?
Perhaps you have just shopped the wrong dealership. We visited the dealership on 2/16, an extremely windy cold day. The new car sales manager Tim rushed to the door to greet us. No slick platitudes, but a genuine welcome. We’d done research on a few SUVs we were considering, so we knew what we wanted to see. There wasn’t at that exact ... Read More DealerRater - Feb 24, 2019
Ed and Patti helped us find exactly what we needed to tow our 5th wheel. My husband had very specific requests and they were able to help him find what he wanted. The staff was very friendly and did not try to up sale products. They worked with our credit union for our financing. The experience was comfortable and pleasant. Ed spent extra time with us to teach us how to use the electronic equipment on the truck. We highly recommend this dealership.
Warning this dealership has dropped a vehicle off a lift and refused to turn over their insurance information. Make claims to other customers that their insurance is handling it when in fact my personal insurance is handling claim. Over 13k in damages/expenses to the "accident" where a 20ft dually was placed on a smaller car lift. Weight rated yes proper lift points used no. The owner of this dealership is willing to handle things at his body shop of choice but only willing to pay estimated 3k. (See above in costs and still rising) also owner wanted ... Read More DealerRater - Dec 16, 2017
Assistant service manager did not have the skillset to schedule my appointment in person.Was told to call the following week due to not having any knowledge of what his current scheduel consisted of. Has not returned any of my calls. Will get my inspection and recall taken care of elsewhere. Poor customer service due to incompetent assistant service manager.
It took a little bit of complaining and getting in contact with the right people but, they fixed the issue I had with the truck I bought. I am satisfied that the work is getting done. I was disheartened that I had to force the issue and it wasn't taken care of right away but, I guess you need to get in contact with the right people. At the end of the day, I am satisfied and happy Ferguson GMC Buick.
We were shopping around for another Denali Acadia and initially went back to Mike Shaw because that's where we got our '13 Denali Acadia, NEVER again! We felt we were being cheated! We have owned GMC vehicles since 2002 and been with Ferguson since 2011 when I bought my Sierra, we regret going elsewhere. But we came back and they are still the best SALES and SERVICE departments we have ever dealt with and we got into our new '16 Denali Acadia-we love it!. They're always going to great lengths to make sure you're happy! I will always refer friends and ... Read More DealerRater - Mar 4, 2016
Bought a brand new Sierra and I love it. David was very helpful and went out of his way to get me where I need to be.
I had an appointment with a certain representative, but when I was greeted, I was greeted with a genuine smile and gratitude. Even though the representative I had an appointment with was not available, the representative (Rob Ryon) was more than happy to show me around. He knew exactly where the vehicles were at that I was in the market for. Mr. Ryon was not at all pushy and his main goal was to ensure that I was a happy customer, regardless of the purchasing outcome. He was very friendly and very knowledgeable with the GMC lineup. I ended up ... Read More DealerRater - Jul 27, 2015
I recently purchased a 2013 Buick Regal Premium ITurbo. After doing some extensive research ( 6 months) online for either a late model Kia Optima LX or a late model Buick Regal, I noticed one on the lot at your S. Academy Blvd location. I made a few phone calls to some frineds that are consistently buying new and or used vehicles on a regalur basis. I was told to go see Reggie Talison at Ferguson Buick. Upon meeting Reggie, I instantly knew this guy was a "real" person. I'm tired of meeting crappy sales consultants throughout our vehicle lots. ... Read More DealerRater - Apr 3, 2015
I'm leaving with a brand new Acadia. The staff is NOT pushy at all!! Very welcoming, friendly and responsive to the customers needs. I dealt with Jeff Mann and Bill Himes and couldn't have asked for a better experience. Both explained things in detail and tried their best to give me the best possible deal available. I only dealt with Marie via email but she took the time to meet me in person. Customer service was fantastic!!
Today I purchased a 01 Harley Fat Boy. I had a great experience with my sales person Kentucky Todd. Staff was very knowledgeable and worked with me and got me on my new bike. This is my second purchase from there and will return and refer friends.
Great people, Great Service Can't say enough about the wonderful experice with everyone. After finding the car I wanted, everyone did a great job to get me in and out quicly with the car i wanted.
Elisha was great! Felt no pressure at all and all questions were answered and if she doesn't know the answer she is honest and tells you so only took less than 90 minutes for all paperwork! Plus they even kept my daughter busy and she's an active 9 year old.
I recently bought my truck here and it was my first time buying a car so it was all new to me. Joshua Chambers was the sales man who worked with me and he was a big help during this process! His patience while working with me was appreciated. He has a great personilty and was very friendly. Normally car sales man are the pushy type who wanna force you into something, Josh was not like that! He just stood back and let me and my dad look over the truck and talk about the possibility of me buying it. ... Read More DealerRater - Mar 7, 2015
Elisha Holloway...what a super little sales gal as we weren't going to buy a car that day but were interested in the Buick Encore...she made a believer out of my husband and I and also a sale...WOW....we couldn't be more happier....Thanks Elisha and your dealership for another fine sale...Also Kentucky Todd for his time going over the car with us and setting features up for us as well..Sincerely Sandra and Gary Stovern
We recently bought our 2015 GMC Sierra from Ferguson. We worked with Syd who was so knowledgeable & explained everything to us without hesitation. Syd helped us with another vehicle and we highly recommend him. Ferguson is the best dealership we have ever dealt with.
came in and expected the same go around, but it was not that way at all. i actually enjoyed buying a truck and had no second guesses about it. Syd which was the sales person was very helpful and never pushed me once into anything. I highly recommend this dealership.
I would recommend using Elisha for your next car purchase as Elisha Holloway went out of her to help us out. Thank you so much Elisha for making everything correct - honestly it is very refreshing the over-the-top service we received in the end!!!
Syd sold me my 2006 GMC Envoy. He was great at explaining everything to me. There were no surprises to me when I got to finances. I recommend Syd everytime someone needs a car. He is a great guy on top of being a one of the best sells guy I have ever dealt with.
Recently I was in the market for a new vehicle; & decided to check out Ferguson Buick GMC. I had received an email from Marie Roberge, Ferguson's Internet Manager in response to an application that I had submitted! Marie is a super friendly person who has stellar customer service skills! She invited me to the dealership to check out their cars, & even had their shuttle driver Gary pick me up @ my residence. Marie met me in the showroom & handed me off to Dante Brown in Sales who showed me a couple of vehicles that met my needs. ... Read More DealerRater - Nov 11, 2014
This Dealership was very friendly. Seemed excited to work with, and help me make the sale work in my favor. Found exactly what i was looking for at a great price.
We were looking for a new work truck. I called Syd and got details on one I thought would work well for us. He immediately pointed out it wasn't what we were looking for and mentioned another truck on the lot, same price with only 17k miles! We made the drive from Loveland to check it out. Along the way Bill in finance got some of our information and worked up some financing options for our approval. Great people, great truck and a great price. Syd was Top Notch with his knowledge and personality. We will be back again!
I was looking for a truck for my father in law and called down to Colorado Springs from Denver co. Marie went above and beyond with her working up a deal for him. She found several trucks and was a pleasure to work with . I highly recommend Marie to anyone.. And Ferguson GMC
I bought a 2008 Chevy silverado from this dealership. I heard speaking in the brakes. I asked about it they said oh we will check it out and make sure they are good. Two days after speakers blew and a good rain washed off the paint in the scratched areas. then 45 days later out of break fluid and and breaks are shot. Guess what oh sorry sir you have to pay for all this. I am a single father in the military and I am use to crooks and usually you can see them. Not these guys.
I looked for a new truck for more than a month. I spent many hours talking with three different Ford dealerships. I bought my new truck from Ferguson because the experience was better in all respects. My initial very positive contact was via email with Barry. He put me in contact with Mike Rotondo, who helped tremendously with the sale. Victoria (Sales Manager) was very accomodating in sealing the deal. AJ was very efficient and helpful in handling the financing. Perhaps best of all was Harry Buck (Service Manager); he is exceptionally impressive and I am looking forward to many ... Read More DealerRater - Jan 31, 2012